Contact Us

Got a question or need help? Our friendly customer support team is here for you. Whether it’s about your order, a product, or anything else, just fill out the contact form below. We usually reply within 1–2 business days (Monday–Friday, 9AM–5PM GMT). To help us assist you quickly:
  • Order-related? Please include your order number.
  • Product issue? Attach a clear photo or video so we can resolve it faster. 
  • Wholesale inquiry? Let us know your company name, location, and order volume.
📌 Tip: Before reaching out, check our FAQ section– you might find your answer there even faster!

Company Name: Basetwelve Limited

Organisation Number: 10640816

Registered Company Address: International House, 64 Nile Street, London, N1 7SR

Got questions?

If you have any questions regarding your order, our products or services please free to contact our Customer Support team by filling out and submitting the form below. We'll typically respond to you within 1 business day.

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